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Title	Issued Date
Adults With Diabetes Are Getting Better at Managing Their Disease Compliance with care recommendations is on the rise. Upstate New York adults who have diabetes are better at managing their disease than they were just a few years ago, according to a review of self-reported patient data by Univera Healthcare. More adults with diabetes...	June 5, 2019
Univera Healthcare Mobile Office Hours Every Wednesday Know someone looking for health insurance and can’t get it from an employer? Univera Healthcare Mobile Office Hours are available every Wednesday from 9 to 1, at The Salvation Army of Buffalo located at 960 Main Street, across from the Buffalo Niagara Medical...	June 2, 2019
Q4 Small Group Rates Available July 1 View Our Plans & Rates Access Univera On Demand to view Univera Access medical plan options, rates and enrollment forms for small businesses of 100 or fewer full time equivalent employees: Click Here to Begin (Login Required) Click Here to Begin	June 4, 2019
Annual Group Information Form (AGIF) Non-Compliance Please be advised that employer groups who have not submitted an Annual Group Information Form (AGIF) in the past 2 or more consecutive years will be non‐renewed beginning January 2020. We ask for your assistance in ensuring the completion and submission of the AGIF as...	June 3, 2019
Request for Missing Social Security Numbers Under the Affordable Care Act, the Internal Revenue Service requires health insurers to request missing subscriber and dependent Social Security numbers from their members. In August, we will send Social Security number request letters to individuals who had health...	June 4, 2019
Site Changes Coming The Weekend Of August 3 This includes a password change, so have yours ready! Updates to our Employer web portals, which include a new look and menu options, will be going live on Saturday, August 3. The new look includes a simplified layout giving you easy access to the tools you...	July 30, 2019
Annual Notice of Change (ANOC) Letters Coming soon, group benefit administrators with Senior Choice (HMO-POS) or Univera Medicare (PPO) plans will be mailed an Annual Notice of Change (ANOC). The ANOC provides details on 2020 benefit changes. Your members will receive their 2020 ANOC, along with their...	August 26, 2019
Small Group Plans, Rates and Product Updates for 2020 Small Group plans and rates for 2020 will be available on Univera on Demand in early September, tentatively the week of the 9th. Updated Open Enrollment tools, including At-A-Glance Brochures and Product Guides will also be available. Good news—no discontinuances for...	August 26, 2019
Small Group Rates and Plans for 2020 now Available! Individual & Small Group plans and rates for 2020 and stand alone small group dental plans are now available on Univera on Demand. Updated Open Enrollment tools, including At-A-Glance Brochures and Product Guides are also available. Now available: Univera...	September 26, 2019
Have Your Employees Changed Their Password Yet? On August 3, we made enhancements to our website including our member portal. At that time, members were asked to reset their password when they visited the site to login. If they HAVE NOT accessed their online account since August 3, they will be prompted to...	September 26, 2019
Care That’s Always In Your Corner We believe that health insurance isn’t something to be used once in a while. That’s why we want to give you everything you need to help employees take control of their health each and every day. Introducing Wellframe®, a free and convenient way for your employees and...	September 26, 2019
Get Your Employees Ready for Open Enrollment We have received great feedback about our member portal and the personalized information members can access when they register for an online account. This is a great way to educate your employees about their health insurance and to prepare them for this year’s open...	September 26, 2019
Compliance With New York State Insurance Law and Small Group Eligibility As part of our ongoing commitment to maintain compliance with New York State Insurance Law 4317(a)(1), we will continue to verify that our small groups are receiving community rates. As has been our practice, this process will include our request for confirmation of...	September 26, 2019
2020 Community Rated, Small Group Medicare Advantage Plans are now Available on Univera on Demand You can now view 2020 Community Rated, Small Group Medicare Advantage Plans on Univera on Demand. Univera on Demand allows you to compare plans and access your group's 2020 benefit summaries and rate sheets. Please contact your broker or Group Medicare Sales...	October 29, 2019
Employer-Based Waiting Periods for Medical and Dental Please remember, when an online request is submitted to add a new hire for medical and dental, you need to be aware of your company's employer-based waiting period. If your company's waiting period for medical is different than the waiting period for dental, the request...	October 29, 2019
Annual Rate Notices Being Mailed Groups will receive their Annual Rate Notices (ARNs) at the end of October. Also, at the end of October, groups will be able to access the Monthly Rate Summary report through Information Connection with their January 2020 renewals. This includes: Small Group...	October 29, 2019
New Feature For ActiveRewards Members - Rally Marketplace™ Starting January 1, members with Active Rewards will have an additional option for using the coins they earn from completing tasks through the Rally platform. Previously, members only had the option of donating their coins to a charity of their choice. With the launch of...	October 29, 2019
Caring. Now Available Anywhere. Caring for your people isn’t something you only do from 9 to 5. So in this 24/7 world we’re helping you help employees manage their health each and every day with the Wellframe® app. It’s an easy way for our dedicated team of health care professionals to give...	November 22, 2019
NEW! A Clear Look Ahead – 2020 Small Group Plans and Rates for all Quarters Now Available! You will no longer have to wait to see upcoming quarterly rates for Small Group. New this year, the 2020 Small Group plans and rates are available for all quarters now. Now Available: Q1 At-A-Glance (PDF)Open a PDF Q2 At-A-Glance (PDF)Open a PDF Q3...	November 22, 2019
Underwriting Guideline Changes Filed With The Department Of Financial Services Changes to our underwriting guidelines were recently filed for reference with the Department of Financial Services. There are changes in several areas including group and subscriber eligibility. Please contact your broker or account consultant with any...	November 22, 2019
Important Reminders for ActiveRewards The end of the calendar year also means the end of the plan year for many members. Please have them keep in mind these important deadlines about ActiveRewards if this is the end of their plan year. For members renewing their ActiveRewards plan (subscriber ID not...	December 18, 2019
Member Webinars - "Making the Most of Your Health Plan" Do you have members that need a refresh on the wellness tools and resources available to them within their health plan coverage? Our Workplace Wellness & Telemedicine team will host live monthly webinars for members in 2020. "Making the Most of Your Health...	December 18, 2019
Flu Season Going Strong Flu season runs through May—so there's still time for employees to get the flu vaccine. As of November 30, 2019, New York state logged 3,158 confirmed cases of the flu, compared to 1,462 confirmed cases at this time last year. There is still time to get your flu Shot....	January 29, 2020
Update on 1095-B Form for Tax Season Beginning this year, health insurers—including Univera Healthcare—will no longer be mailing tax form 1095-B to members. Because taxpayers are not required to include the form when filing their taxes, the IRS no longer requires us to mail the form. Members can still...	January 29, 2020
New Year, New Mandates The beginning of a new year also means state mandated changes to some of our plans. The Healthy NY wage level for small employers is now in line with federal poverty guidelines. Read more about the increase and eligibility criteria. NYS now requires insurers to cover...	January 29, 2020
Use of Telemedicine for Behavioral Health Increasing Year Over Year Behavioral health services delivered via telemedicine now account for nearly one-third of all telemedicine visits, according to a review of 2019 claims data by Univera Healthcare and its parent health plan. In 2018, behavioral health services accounted for less than 25...	February 25, 2020
Simple Ways to Work Wellness Into Your Day Whether it’s sharing a few everyday tips or rewarding smart choices with wellness debit cards, our goal is to improve the health of everyone in WNY. Here are a few easy ways to help your employees focus on wellness throughout the day and make their time on the job a...	February 25, 2020
Update On COVID-19 (Coronavirus) We know there are many ongoing questions regarding coronavirus disease 2019 (COVID-19) and how it impacts everything from your businesses, your employees and even your own families. Please know that we have an internal team dedicated to researching and vetting the most...	March 13, 2020
Pending Federal Regulations on COVID-19 (Coronavirus) Member Cost Share The coronavirus COVID-19 pandemic is disrupting life for everyone as our communities battle this deadly virus. The number of confirmed coronavirus cases continues to grow in New York state and across the country. New York state is requiring all insured health...	March 18, 2020
We're Here For You To Our Valued Employer Groups: These are anxious and unsettling times. We’re bombarded by wall-to-wall news and around-the-clock social media about coronavirus (COVID-19) – and the impact on the economy. I want to reassure you that Univera Healthcare is well prepared...	March 24, 2020
Protecting the Health of Our Communities The coronavirus COVID-19 pandemic is disrupting life for everyone as our communities battle this deadly virus. Those being hit hardest include many small businesses around the country and in our own communities, and many we insure. We have options for those employers who...	March 25, 2020
Coronavirus (COVID-19) Small Business Guidance & Loan Resources During these uncertain and challenging times, our Univera Healthcare team is here to provide access to resources to help your business and employees. The Small Business Administration (SBA) has programs and initiatives in place as a result of the Coronavirus Aid, Relief...	March 31, 2020
Can the CARES Act Help Your Business? We’re all continuing to navigate these unchartered waters while striving to find our new normal. Last week, the Federal government signed a stimulus package to help businesses with 500 or fewer employees to stay afloat as the country continues to battle the COVID-19...	April 6, 2020
Univera Healthcare Waives COVID-19 Cost Sharing Univera Healthcare will waive out of pocket costs for COVID-19 medical testing, diagnosis and treatment for its fully insured employer groups, individual market qualified health plans and Medicare Advantage members for the next 60 days. This waives the member’s...	April 10, 2020
Cost Relief Available With Mid-Year Plan Changes For Groups Univera Healthcare wants to ensure as many of our group members as possible can maintain their health insurance benefits. Through June 1, 2020, we are allowing mid-year plan changes to allow for lower cost employer and employee plans to accommodate the COVID-19 impacts on...	April 10, 2020
Finding Coverage During Job Loss We’re all facing an uncertain future, but for many employer groups this is a particularly anxious time. We have resources for groups and members, including those members who may be facing job loss and the loss of their employer-sponsored health insurance. There are...	April 15, 2020
Small Group Extended Grace Period In these uncertain times, we’re doing everything we can to fulfill our corporate mission: to provide the people in the communities we serve with access to high quality, affordable health care. One way we can help is by providing some financial relief for those small...	April 20, 2020
Telemedicine Visits Covered At No Cost To Members A reminder for your employees; telemedicine visits are being covered at no cost to members for 90 days beginning with NYS’s State of Emergency issued on March 13, 2020. The purpose is to help alleviate the burden on provider offices, urgent care centers and hospitals as a...	April 27, 2020
Don’t Fall For Fraud During COVID-19 Fight Please remind your employees to be aware that there are various scams and fraudulent activities that can occur during this difficult time. As is often the case, a national and global emergency brings out people who prey upon the fears and vulnerabilities of...	April 27, 2020
COVID-19 Pharmacy Update Our pharmacy team has been closely monitoring the supply of medications that are available during the COVID-19 outbreak. We’re taking several actions to ensure our members have access to clinically appropriate medications. Providing early refill overrides....	April 27, 2020
"Who Will Speak for You?" Infographic Promotes Advance Care Planning Univera Healthcare issued an infographic "Who Will Speak for You?" to prompt the beginning of advance care planning conversations between adults and their physicians or nurse practitioners. The infographic is being made available to doctors' offices throughout...	March 3, 2019
Save Time Using Our New AGIF Online Tool We understand completing the Annual Group Information Form (AGIF) can be time-consuming. Now, if you submit the form using our online web tool, you may be exempt from completing the form the following year. Any group that submitted their AGIF in 2017 using the web...	August 1, 2018
Individual & Small Group – NYS Prior Approval of Rate Changes We know the focus for everyone the past two months has been the coronavirus pandemic. And now, our attention is turning to efforts to reopen businesses in accordance with state and local guidelines. While all of this is happening, there are still mandates set by New York...	June 2, 2020
Special Enrollment Period Extended to June 15 The Special Enrollment Period for enrolling in Qualified Health Plans has been extended through June 15, 2020. Individuals can enroll between May 16 and June 15, and their coverage will begin June 1, or July 1. Our customer care advocates can assist with any questions on...	June 2, 2020
We’re With You As You Get Ready To Reopen We’ve been by your side as our schools, favorite restaurants and places of employment closed to slow the spread of the coronavirus. And now, we’ll be with you as our communities begin to reopen as New York State’s PAUSE initiative sets to expire by region. Ready To Reopen	June 2, 2020
2021 Large Group Product Updates 2020 is testing the resilience of Western New York businesses and individuals alike, us included. And, in a bigger way than ever before, it brought to light the importance of supporting and protecting the health and wellbeing of every business’ greatest asset: your...	July 16, 2020
Mini-COBRA Timeframe Extension Information The recent Department of Labor (DOL) regulation requiring COBRA timeframe extensions DOES NOT apply to mini-COBRA groups. COBRA regulations state that an employer qualifies as mini-COBRA if they employ fewer than 20 employees on at least 50 percent of the employer’s...	August 27, 2020
Simplified AGIF Coming in September We’ve received feedback from brokers and groups letting us know that our Annual Group Information Form (AGIF) is too long and overly complex. We listened and are pleased to let you know a shorter, simpler version of both the web and paper versions will be available by...	August 27, 2020
Helpful Guidelines As New York Goes Back to Work As more businesses, schools and other organizations continue to reopen, reminding everyone of important safety measures is more important than ever. That’s why we’ve pulled together a toolkit with resources to help you provide a safer and healthier work environment. ...	August 27, 2020
It’s More Important Than Ever to Get Your Flu Shot This Year Because of COVID-19, you should do everything you can to keep yourself and your family healthy. It is recommended that everyone six months and older get a flu shot every year in the fall—especially if you or someone in your home is at high risk of serious complications...	September 29, 2020

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