A new online tool is now available to help your employees better understand and manage their medications that require prior authorization.
This online tool lets members check the status at any time—without having to make a phone call. They can see:
- When the request was received
- Where it is in the review process
- When a decision is reached
They can also view past approvals, along with expired or expiring authorizations.
Giving employees clearer, real-time information helps reduce uncertainty and supports a more confident, connected experience with their pharmacy benefits.
To access our Prior Authorizations tool:
- Log in to (or create) an online member account
- Under “Prescriptions” click on “Prescription Benefit Details”
- Click on the “Prior Authorizations” link under the Prescriptions tab
We hope this new tool will help your employees feel more informed and confident about their care.
Did you know…
An online account* can also help employees take a closer look at their plan and benefits, estimate pharmacy costs, find a provider, and view past claims. It’s a simple, convenient way to take control of your health care.
*Each member must use a unique email address to create an account.
Log In To Or Create An Online Member Account
