Contact Us

Follow these links to send a private, secure message to us. Our representatives will respond within four business days. If you need an immediate response, please call by telephone.

Enrollment Inquiry & Support ToolLocked

 Log in and use the Enrollment & Inquiry Support tool to send all inquiries to our Enrollment team. SSL encryption ensures that the information transmitted remains secure.

 Check Out Our Process for Enrollment Inquiry & Support

If you do not have online account or need access to additional online features, it's easy!

Register or create an account or request access today !

  • Select the type of access you need:
    • Enrollment and Account Maintenance
    • Online Bill Pay
    • Annual Group Information Form
  • Complete all fields; click 'Submit'
  • Requests are typically completed within 3-5 business days.
For Questions About: Contact:

Commercial Group Benefits, Setup, Updates, Cancellations, Billing, Member Enrollment or Member Cancellations

Call your dedicated Account Service Consultant or the Sales line at 1-800-427-8490

Technical Website Issues

Call our Web Help Desk at 1-800-278-1247
(Monday - Friday, 9 a.m. to 4:30 p.m. EST)

Member Claims, Benefits or Authorizations for Medical, Dental or Pharmacy Plans

Members should call the number on their Member ID Card.

For Claims, Membership Enrollment forms, and related Correspondence:

Univera Healthcare
PO Box 211256
Eagan, MN 55121

Our Premium Payment Address:

Univera Healthcare - Group
P.O. Box 5266
Binghamton, NY 13902-5266

Our Corporate Street Address:

Univera Healthcare
205 Park Club Lane
Buffalo, NY 14221

Stop by our walk-in customer service units if you'd like to visit us in-person. Our representatives are available Weekdays 9 a.m. to 4:30 p.m., except for holidays.

Our Corporate Street Address:

Univera Healthcare
205 Park Club Lane
Buffalo, NY 14221

Modal for Improving Enrollment & Billing Support

IE Browser Modal