Contact Us
Enrollment inquiry and support
By submitting your inquiries and requests via the Enrollment Inquiry Support Tool, you ensure they are securely transmitted directly to our request management system, which efficiently assigns and processes them within our Enrollment department. Our representatives will respond within four business days.
Use the Enrollment Inquiry Support Tool for:
- Eligibility maintenance requests
- Enrollment inquiries
- Billing/reconciliation requests
- Other support requests
About the Enrollment Inquiry & Support Tool
Additional contact forms
- Add or Remove Group Numbers for Online Enroll & Update - Add or remove group numbers from an existing web user account
- Web Training/Support - Request web training
- Technical Website Issues - Report technical issues with the website
Commercial Group benefits, setup, updates, cancellations, billing, member enrollment, or member cancellations
Call your dedicated account service consultant or the sales line at 1-800-427-8490
Member claims, benefits, or authorizations for medical, dental, or pharmacy plans
Members should call the number on their member card
Technical website issues
Call our Web Help Desk at 1-800-278-1247
Monday - Friday, 9 a.m. to 4:30 p.m. ET
Claims, membership enrollment forms, and related correspondence
Univera Healthcare
PO Box 211256
Eagan, MN 55121
Premium payment address
Univera Healthcare - Group
P.O. Box 5266
Binghamton, NY 13902-5266
Corporate street address
Univera Healthcare
205 Park Club Lane
Buffalo, NY 14221
